to get ServiceBench
Existing users: you can access the ServiceBench application via desktop, tablet, or mobile app.
to get ServiceBench
Improving customer satisfaction and costs are priorities for any service company. If you can shorten service windows and stay in constant contact with your customers in the field, you improve the customer experience. Making field technicians more productive means identifying and optimizing the way they perform their core functions. It also means moving or eliminating non-core tasks like filling out paperwork and calling the service office to provide and get job updates, technical service information or to order parts.
Field service companies that empower their service technicians with real time customer, product, parts inventory, warranty entitlement and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly and perform more jobs per day with a higher first time call success rate.
With ServiceBench Mobile field technicians are covered with the off line functionality that keeps them productive with just the right amount and type of data to complete a full service order process and move on to the next important job on the schedule with route visualization and turn-by-turn directions.
All technician updates are automatically synchronized when a mobile or WiFi connection is reestablished enabling complete visibility to your service office staff!
A must for your business to reduce overhead costs using industry proven automated solutions. That’s why ServiceBench has teamed up with a host of partners that come from a diverse set of fields that specialize in their areas of expertise to provide value added, seamlessly integrated solutions including:
Our business partner, ClickSoftware develops enterprise wide software that is used by service companies to schedule and dispatch field service employees and is seamlessly integrated with the ServiceBench Business Management Software. The product contains advanced decision-making algorithms that help service managers and dispatchers optimize their business practices, helping field technicians complete more jobs per day with “Real-time” route optimization all at an affordable cost -- a cost that would normally be prohibitive to most service companies.
Is the ClickSoftware premium service right for your business? Use our ROI calculator to find out now?
Cayan™, formerly Merchant Warehouse, is the leading provider of payment technologies that give businesses a competitive advantage providing simple and reliable payment processing services and hardware fully integrated with the ServiceBench Business Management Software.
“Process credit and debit card payments in your service office or in the field using the ServiceBench Mobile App.” Complete flexibility at your fingertips!”SIGN UP TODAY
Need a cost effective solution for sending customized service call appointment and SMS text message confirmations and reminders to your customers? Then this is the automated service that you need for your business. For pennies a day avoid the common scenario of the “customer wasn’t home” by sending reminders. The customer chooses whether they desire an automated call or text.
Coming soon………. Continue to check back here, from time-to-time, for more cost effective labor saving services! You’ll be glad you did!
Schedule a free demo today to experience the power of the ServiceBench Business Management System.
Undecided if this solution is right for your business? Send us an email with your questions for a prompt firstname.lastname@example.org