NEW RESEARCH REPORT
from Aberdeen Group
ServiceBench is the leading provider of on-demand service management solutions to help customers deliver best-in-class service with effective, efficient and accurate exchange of information between channel partners in every transaction.
Our online service management software platform integrates service call scheduling, service dispatch, field service management, parts ordering, warranty claims management and extended service agreements. Each solution includes service intelligence analytics to mine data for strategic information to improve the service process, increase the dependability of products and reduce operational costs.
ServiceBench solutions provide the essential foundation for managing post-sale service transactions for profit and competitive advantage. Companies can devote their resources strictly to providing customers with first-rate service quality and product performance that achieves brand loyalty.
September 11, 2008
Improving Total Service Experience, Fraud Prevention Are Focus of Service World 2008
June 26, 2008
SeviceBench Wins NVTC Hot Ticket Award
June 12, 2008
ServiceBench to Host Retail, Manufacturing Leaders at Service World 2008