Success Stories

Electrolux

•   Line56 - Electrolux uses ServiceBench to manage its network of service providers
•   Computerworld Phillipines - Electrolux changed business processes to create shared gains

Goodman

•   Manufacturing Business Technology - ServiceBench extended warranty solution cuts paper trail for Goodman
•   The News - Extended warranty system to benefit Goodman, distributors, dealers
•   Warranty Week - Goodman featured on extended warranty panel at WCM conference
•   The News - Goodman makes life easier for its distributors and service contractors

IBM

•   Aberdeen Group Case Study - IBM targets sales growth and customer satisfaction with warranty management system

Mitsubishi

•   Manufacturing Business Technology - Mitsubishi Digital turns to ServiceBench to support product service strategies
•   Intelligent Enterprise - Mitsubishi Digital uses ServiceBench's warranty analytics to stay ahead
•   Managing Automation - Mitsubishi got smart about post-sales service

Sears

•   Service Management 365 - Sears' towering warranty success
•   Aberdeen Group Case Study - Sears stakes a claim to service success
•   Appliance Magazine - ServiceBench helped Sears transform its warranty claims system
•   Line56 - Sears Home Services uses ServiceBench to claim revenue and drive down costs

Scotsman

•   Aberdeen Warranty Benchmark Report - Scotsman ranked best-in-class and outperforms larger companies

Whirlpool

•   Manufacturing Business Technology - After-sales services tops the strategy list at Whirlpool
•   Managing Automation - Whirlpool got smart about post-sales service